Phipower is located in The Netherlands.

We ship our products worldwide against the following conditions:

Shipping fee:
We calculate a shipping fee that is related to the size and weight of the shipment. You can check the shipping fee at the checkout after you fill in your country of destination. For some products and countries no shipping fees apply.

Countries within the European Union we ship to are:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

For countries within the European Union no import duties apply.

Other countries within Europe we ship to are:
Albania, Andorra, Bosnia and Herzegovina, Iceland, Greenland, Liechtenstein, Macedonia, Moldavia, Montenegro, Norway, Ukraine, Uzbekistan, San Marino, Serbia, Turkey, Turkmenistan, Vatican City, Belarus, Switzerland.

Please be aware that local VAT and import duties may apply to the value of your order if you are ordering form a country that is not part of the European Union.

Countries in the rest of the world we ship to are:

Afghanistan, Albania, Algeria, American Samoa, American Virgin Islands, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet, Brazil, British Indian Ocean Territory, British Virgin islands, Brunei, Burkina Faso, Burundi, Cambodia, Canada, Central-African Republic, Chili, China, Christmases Island, Cocos Islands, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, Falkland Islands, Fiji, Philippines, French Guyana, French Polynesia, French Southern and Antarctic Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hong- Kong, Iceland, India, Indonesia, Iraq, Iran, Israel, Côte d’Ivoire, Jamaica, Japan, Yemen, Jordan, Cayman Islands, Cape Verde, Cameroon, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Small Pacific Islands of the United States, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Macau, Madagascar, Malawi, Maldives, Malaysia, Mali, Morocco, Marshall Island, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldavia, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Netherlands Antilles, Nepal, Nicaragua, New Caledonia, New Zealand, Niger, Nigeria, Niue, Northern Marines, , Norfolk, Uganda, Uzbekistan, Oman, East Timor, Pakistan, Palau, Palestinian Authority, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Pierre and Miquelon, Solomon Islands, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Saint Helena, Sudan, Somalia, Spitsbergen and Jan Mayen, Sri Lanka, Suriname, Swaziland, Syria, Tajikistan, Taiwan, Tanzania, Thailand, Togo, Tokelau Islands, Tonga, Trinidad and Tobago, Chad, Tunisia, Turks and Caicos Islands, Tuvalu, Uruguay, Vanuatu,, Venezuela, United Arab Emirates, United States, Vietnam, Wallis and Futuna, Western Sahara, Belarus, Zambia, Zimbabwe, South Africa, South Georgia and the Southern Sandwich Islands, South Korea.

Please be aware that local VAT and import duties may apply to the value of your order if you are ordering form a country that is not part of the European Union.

Return Policy
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging.

Steps for returning products to Phipower:
1) fill in the return form below and click the send button. You will receive the return form in your mailbox.

2) print the return form and send it back together with the product (properly and securely packaged in the originional packaging and outer carton) to the following address:

Return address:
Markenhaven 28
3826 AC Amersfoort
The Netherlands

Do you have any questions about your order, a product or a return? Just contact us by phone (+ 31 85 303 35 01) or by e-mail. Our customerservice is ready to answer all your questions.